I gave up on so many goals, became nonchalant and was asking myself if my projects are realistic and achievable. After connecting with Yvonne and undergoing the one month Challenge, I was struck by the 7th August challenge where she encouraged one to stand for our dreams and believe that our goals can be achieved. Just as a booster, I got up and started working on the tasks making up my goals. Thanks so much Yvonne and I look forward to a deeper coaching with you.
At the point I was referred to Yvonne, I had an idea, a general approach and a draft business plan but lacked the clarity to move forward with it. I could not pinpoint the exact reason why my business plan could not propel me into actually starting work on my business. I explained this to Yvonne and with the minimal detail that I could provide, I wasn’t very expectant. But I was pleasantly surprised when she summarised our discussion in such a way that showed she had heard the issues I wasn’t able to articulate clearly as well as propose a workable approach which included the right pace, mix of guidance vs advice and nudging. The support was structured, allowed thinking time and enabled me to gain CLARITY which was my main goal. As a result, I was able to achieve some of my planned goals earlier than I had scheduled and have continued with the same passion that was inspired through our sessions. She has also been a source of support following the end of our contract and I know I would not have realised this level of progress on my business without her help.
We engaged Yvonne to assist with a multi-year, cross-enterprise work program that had procedural and / or financial implications for functional and business stakeholders across the organization. Prior to bringing Yvonne into the program, our change management effort had been ad hoc. Yvonne quickly brought a consistent and formalized approach to the change management process, establishing good working relationships with key stakeholders and ensuring that a comprehensive, structured approach to outreach and regular communication was adopted. In addition to regularizing the change management effort, Yvonne also brought a wealth of experience and a willingness to share her perspective that allowed us to be much more proactive, addressing concerns before they became issues, and keeping the senior team fully apprised with respect to how the program was being perceived, and received, by stakeholders. The only regret I have with respect to bringing Yvonne into the program was that we did not do it sooner.
VP Risk Management
Yvonne Ruke is an outstanding communicator with the ability to work under pressure and manage people at different levels. We worked on a change management project relating to the implementation of SAP in Delta state and it was amazing how she was able to plan,communicate and effectively implement all the activities she had responsibility for. We were able to complete the project within budget and achieved the set objectives due to her flexible approach to dealing with issues and focusing on the core objectives of the project. Only 10% of the employees were interested in the SAP implementation process, by the end of the change management intervention, over 85% of the employees were involved in the process, and this is excellent considering the client was a Government institution. The role of Yvonne on this project was very pivotal to the success achieved by the team.
I found your presentation very insightful – and I feel like you humanised the change process – as a change professional, we often get caught up in methodologies, tools, templates etc and forget the basic 101 people side of things…such as empathy, transparent, open, two way communications and actively listening to people, as the core to our approach.
In one hour, Yvonne drilled down the very complex topic of turning around failing projects into actionable steps we can all use in our work lives. Her talk was especially a good reminder that a position and fancy job title will give you a platform but influence is the real channel to achieving success. Thank you, Yvonne, for inspiring us with all that you have accomplished!
We were looking for a leader who could deliver an action-focused session targeted to the needs of our diverse community of young women. Yvonne fulfilled her role masterfully. She crafted an engaging session by drawing from her personal experience and her change management expertise, while zeroing on the immediate needs of our audience. Her delivery was exemplary. Using relatable examples and practical exercises, Yvonne delivered a highly focused presentation where she demonstrated her expert level knowledge of what it takes for women in their careers and businesses. The audience’s feedback was overwhelmingly positive with an average 9.3 out of 10 score for her presentation. I would highly recommend Yvonne as any speaker, facilitator or presenter engagement.
Sandra M. Rian
President of Young Women in Business Toronto
One of the biggest challenges Project Managers (PMs) face is stakeholder management because PMs often don’t have authority over team members and stakeholders leaving us to rely on influence to achieve goal delivery. Yvonne’s “Influencing the Outcome” workshop held on February 25, 2017 provided a credible and proven framework that showed me how to approach stakeholder communication planning and avoid common pitfalls that lead to disengagement and distrust. Yvonne is a gifted speaker who encourages participants to share their experiences and, likewise, she shares her practical techniques of how she overcame similar challenges. She demonstrates a genuine and authentic desire to help others and advocates change management strategies to foster successful goal achievement. I recommend this workshop for project managers at any experience level as it serves a good reminder of the importance of human connection in project delivery.
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